Topic: How do I contact e621 support, when they don't answer email?

Posted under General

This topic has been locked.

I emailed their management email, but its been a long time, with a lot of follow ups, but still no response.

Updated by binaryfloof

they'll get to you eventually
all the effort they put into this site is done in their free time from the real world

fliphook said:
they'll get to you eventually
all the effort they put into this site is done in their free time from the real world

Fair, though it has been a month

F35

Member

fliphook said:
that time frame is not too farfetched

Idk man I am still waiting on them. I am considerate, but this kinda is taking forever. Any recommendations?

F35

Member

Eh, I give up. Still nothing, but I appreciate the recommendations given by everyone.

They are also very active on Discord; there's a link in the news. They also have a private help function there if need be.

f35 said:
Eh, I give up. Still nothing, but I appreciate the recommendations given by everyone.

Go to the Discord server, you'll have a much higher chance of immediately getting a reply

Hi F35,

Sorry for the long wait.
We've taken another look and you should have gotten a response now.

Thanks!